stayed at signature collection for one night and absolutely loved it! the huge jetted tub was a highlight, especially with the cool blue lighting. the bed was super comfy, and the staff were nice. breakfast had a great selection, and it was just a short drive to theaters, which was perfect.

do recommend

I had a great stay with a spacious Deluxe King Room with a jetted tub. The bed was super comfortable, and the room was clean. Breakfast offered a nice variety, including eggs and fruits. The virtual check-in process was seamless. 😊

I had a great time at Signature Collection. The jetted tub in my room was fantastic, especially with the cool blue lighting that added a nice vibe. The room felt super clean and spacious, which made for a comfortable stay. Breakfast had a solid variety, with options like eggs and fruit, so I started my day on a good note. The virtual check-in was smooth too, although having a human presence at the front desk would have been nicer. I felt a bit odd not seeing any staff around during check-in. A few details could use improving. for instance, the noise from the hallway was noticeable and sometimes disruptive, especially late at night when people were moving around. The lack of in-person staff might be convenient for some, but it felt a little impersonal at times. Overall, it was a good stay but a little more attention to the in-person experience would enhance it further.

We enjoyed a fantastic stay with our three dogs. The hotel’s location was perfect for exploring the nearby entertainment district, especially with the amazing eateries just a short stroll away. Digital programming was easily accessible, keeping everyone entertained during downtime.

In my wife’s opinion, the room could use more family-friendly amenities, like additional seating for all of us at meals.

Had a fantastic stay! The jetted tub was an absolute treat after a long day. Breakfast was also a pleasant surprise with fresh options 🍳. Just wish the check-in was in person instead of virtual.

The large jetted tub was a fantastic feature for relaxing after a long day.

There was no in-person check-in option available, which complicated the arrival experience.

I recently stayed at The Row Hotel. BW Signature Collection for one night, and I loved the spacious Deluxe King Room with the jetted tub. The room was clean, and the bed offered the perfect amount of comfort, ensuring a restful night. Breakfast had a great variety, including eggs and fruits, which was a nice touch. The virtual check-in was seamless and made the process super smooth. 😊

No in-person check-in option was available.

A Hidden Gem for Business Travelers!

The spacious King Room impressed with modern amenities and cleanliness. Enjoyed complimentary breakfast with a delightful coffee selection. Conveniently located near Santana Row, perfect for evening strolls. Tip, explore nearby spots for food at affordable prices. Overall, an enjoyable stay ideal for solo visits or short business trips.

great location but basic amenities

The hotel’s proximity to Santana Row made our family walks very enjoyable. The nearby mall offered plenty of options for meals and shopping, which was convenient during our stay.

The amenities felt somewhat basic compared to expectations.

I thoroughly enjoyed the modern interior and spacious design of my room. The convenient virtual check-in process, though different, was easy to navigate. Additionally, the complimentary breakfast offered a delightful selection to start my day.

An in-person check-in option would be beneficial.

The hotel is conveniently located and the check-in process was smooth. The room was spacious and comfortable, but the shower had issues with temperature and pressure. While the breakfast options were plentiful, the noise from the street made it hard to sleep at night.

Great staff and large, clean room. Wi-Fi was spotty, though.